The law protects the relationship between a client and a therapist, and information cannot be disclosed without written permission.
There are some noted exceptions:
- If there is suspected child abuse or dependent adult or elder abuse, for which we are required by law to report to the appropriate authorities immediately.
- If a client is threatening serious bodily harm to another person(s), we must notify the police and inform the intended victim.
- If a client intends to harm him or herself, we will make every effort to enlist their cooperation in ensuring their safety. If necessary we will take further measures without their permission, that are provided to us by law, in order to ensure their safety.
Privacy Policy
Introduction
Breakthrough Education Support values your privacy and complies with HIPAA, CCPA, and GDPR. This policy describes how we handle your personal and mental health information. More detailed information for clients can be found in the client portal.
Data We Collect
- Client intake paperwork and mental health history
- Contact, scheduling, and payment information
- Online form responses and site analytics
How We Use It
- To deliver therapeutic and coaching services
- To manage appointments, billing, and support
- To improve our digital resources and client experience
Disclosures
We do not sell your information. Sharing occurs only:
- With your consent
- With service providers (e.g., therapists, billing platforms)
- When legally required or in emergencies
Your Rights
- Request a copy, correction, or deletion of your records
- Limit how your data is shared
- EU/California residents have additional rights (opt-out, portability, etc.)
Data Security
We use encrypted storage, secure portals, and HIPAA-compliant software to protect client information.
Updates
Policy changes will be shared via email, client portal, and reflected on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].